Cost Protection terms

1. Insurer

The cost protection insurance is arranged by Rhino Protect Limited and is administered by ARAG plc who is a coverholder of the insurer, SCOR UK Company Limited.

ARAG plc is registered in England number 02585818. Registered address: 9 Whiteladies Road, Clifton, Bristol BS8 1NN. ARAG plc is authorised and regulated by the Financial Conduct Authority firm registration number 452369. This can be checked by visiting the FCA website at www.fca.org.uk/register.

SCOR UK Company Limited is registered in England and Wales number 01334736. Registered address: 10 Lime Street, London, EC3M 7AA. SCOR UK Company Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority firm registration number 202333.

2. Making a claim

If you need to make a claim, please obtain a claim form no later than 30 days after the event by contacting Rhino Protect in one of the following ways:

• Calling them on 01455 852100
• Emailing them at claims@rhinoprotectinsurance.com
• Writing to them at Claims Department, Rhino Protect Limited, Windsor House, Troon Way Business Centre, Humberstone Lane, Thurmaston, Leicestershire, LE4 9HA

3. Purchasing Home Buyers or Sellers Cost Protection

If you would like to purchase Home Buyers Protection it needs to be bought prior to, or within 14 days of notifying your solicitor / mortgage lender of your purchase.

If you would like to purchase Home Sellers Protection it needs to be bought prior to, or within 7 days of written acceptance of the offer, going to the buyer.