Moving home is a significant step, and we want every client to feel informed and supported throughout. Our monthly Move Report shares the results of that work: how many people we’ve helped, how transactions have progressed and what clients have told us about their experience.
The Eden Move Report September 2026
Key takeaways
We helped over 320 people move home in September.
Our quickest exchange took 22 days.
Our average purchase timeframe was 93 days.
Clients rated their experience an average of 9.42 out of 10.
The Eden Move Report
September movers in numbers
Over 320
22 days
9.42 / 10
home movers supported
fastest exchange of the month
average client satisfaction
We completed 162 transactions in September, supporting over 320 home movers as they took their next step.
Exchange makes a property transaction legally binding. Completion is when ownership transfers, the purchase money reaches the seller and the buyer can collect the keys.
What we learned
September brought more choice for buyers, while mortgage costs continued to put pressure on moving budgets.
Nationwide’s September House Price Index showed annual UK price growth slowing to 0.8%, from 1.6% in August. Prices fell 0.2% over the month after seasonal adjustment, with the average property valued at £274,251.
Rightmove’s September index recorded a 0.7% rise in asking prices for newly listed homes across Great Britain, taking the average to £367,440. However, available homes were at a 12-year high for the time of year, while buyer enquiries were 9% below the previous year. Sellers faced plenty of competition for buyers’ attention.
Zoopla’s September report also pointed to greater choice and more cautious buyers. Its activity figures for the four weeks to 20 September showed 5% more homes for sale and 9% fewer sales agreed than in the same period a year earlier.
Borrowing costs remained a consideration. The Bank of England held Bank Rate at 3.75% in September, but mortgage rates continued to move. Rightmove reported an average two-year fixed mortgage rate of 5.29%, up from 5.09% the previous month.
For sellers, these figures underline the importance of pricing realistically for the local market. For buyers, more choice creates opportunities to compare properties carefully, while keeping monthly mortgage payments and the wider costs of moving firmly in view.
Eden's success story of the month
September’s fastest exchange took just 22 days.
Reaching exchange is an important milestone: it gives buyers and sellers the certainty of a legally binding agreement and an agreed completion date. Getting there involves bringing together the legal checks, paperwork and arrangements needed for the transaction to proceed.
Alongside our fastest exchange, September’s average purchase timeframe was 93 days. Our focus throughout each transaction is to keep clients informed, explain what needs to happen next and help their move progress.
What our clients had to say
September’s average client satisfaction score was 9.42 out of 10, with 64.2% of clients completing our surveys.
Moving involves plenty of decisions and unfamiliar paperwork. Knowing where things stand, understanding the next step and being able to get answers can make a difference to the experience.
Customer story
"So good, we used them twice."
After an earlier purchase fell through, Dominic chose Eden again for his next purchase. His September review highlighted Siobhan’s legal advice, the online tools and the communication throughout:
“Communication was outstanding throughout - rapid, clear and proactive. We always knew where things stood, and any questions were answered quickly and professionally.”
How Eden helps home movers
We built Eden to make moving home fast, clear and simple.
We assign every client one dedicated expert for the whole transaction. They talk you through each stage, and you can reach them by phone, email, or through the MyEden platform: a single point of contact who already knows your file.
Frequently asked questions
We supported over 320 home movers, completing 162 transactions during the month.
Exchange of contracts makes the sale legally binding. Completion is when money changes hands and you get the keys, usually a short period later. National averages measure the full journey to completion.
We ask clients to rate their experience through a survey each month. August's score was 9.3 out of 10, covering communication, clarity and support.
Nationwide had annual growth at 1.6% and Lloyds recorded the first annual fall since November 2023, at -0.4%. Rightmove asking prices fell 2.0% on the month, the largest August drop in eight years.
You can manage your move 24/7 through our award-winning MyEden platform. Paired with a dedicated conveyancer, you can track progress and complete tasks instantly to keep your transaction moving.
